Our mission is to put a medical ID on every man, woman and child who could benefit from wearing one. We make it our business to provide the highest quality medical ID products on the market, and customer service that starts with being fanatical about having a positive impact on our customers' lives.
We know you have a choice of who to buy your medical ID from and we really appreciate you taking the time to consider us. Hearing the stories of our customers and how our products have changed their lives is very close to our heart. Here are a few customer reviews from real American Medical ID customers that we would like to share with you.
"I finally ordered a new ID, I like that it comes with a card saying who custom made it. People don't get recognized enough these days for work they do so Jaclyn thank you very much! I had to fit a lot of info on there and all is correct.”
- Cindy Galisgia Tawodi-Witter
"Thank you Evette and American Medical ID for doing an awesome job on my medical bracelet. Brings tears of joy”
“I have a strong 5 star rating for this company. I ordered a beautiful medical alert dog tag necklace. It was sent to Texas where I live. I had my lawyer draw up my DNR paperwork and nowhere was the information that Texas demands the exact wording "Texas DO NOT RESUSITATE-OOH" on the ID or the EMTs are going to mess around with your DB instead of leaving you in Heaven where you want to be. Enclosed with my tag was that info. I had ordered it with simply my name and DNR on the emblem side. There went my peace of mind out the window. I called the company just to suggest that in the future, when they see medical tags are destined to go to Texas, they might inform the customer before engraving.
The customer service staff was so professional and wanted to make it right and sent me a new tag, worded correctly. I was amazed, and frankly would have paid another $98 to have a correctly worded tag to which American Medical ID provided at no charge. I will recommend this company to friends and family without hesitation. EMT’s would be compliant. It was THAT important to me. American Medical ID produces beautiful medical alert jewelry and conducts their business honorably. You have my thanks.”
“I want to thank you all so much for your outstanding Customer Service. We ordered our 7-year-old a new silicone bracelet with the steel faceplate; however, when it came it was too big. I was worried it would fall off her wrist and get lost or that it moving would ruin the faceplate so I called in to find out our options.
Not only was Brianna polite and happy to help but she is sending out a smaller band at no cost to us and said to keep the original one until it fits even though this was my error.
This was so unexpected and much appreciated! I am a member of several groups here on Facebook for parents of children with life threatening food allergies and I'll be sure to tag them and let them know what an amazing company this is as bracelets are always a hot topic!”
“Just made a purchase, not an easy one. I was surprised at how difficult this purchase was to make. I have always been healthy and now if I wanted to go do the things that make me happy or even anything I should have one of these little life savers on. At least for the next two months. I risked the first month. I am on blood thinners and have already mashed my finger with a mallet, been bitten gently in a playful manner by one of my dogs, had a 100 lb. ridgeback jump up on me and against the pleading of my doctor, rode my bike. I want to keep riding and if life keeps happening a paramedic or bystander needs to know that I am an easy bleeder.
This very long story is just to emphasize how much I appreciate all the help, quick response and amazing service I received from Diana on the live chat line. Honestly I was about to not make the purchase and call it a day. Her responses and willingness to help, drew me in and in all honesty, could maybe, we will see, have made this the best purchase of my life, by saving my life. Thank you Diana.”
Did you know that we work with several partner organizations across the country like Mended Little Hearts? These organizations allow us to help raise awareness on medical conditions and the importance of providing medical IDs to patients who need them most.
“I just wanted to say thank you for all that you do for the community and those who depend on your amazing products. One of our twins has asthma and a congenital heart defect and depends on your super hero bracelet to speak for him. As he spends more and more time away from us (at school), I don’t feel concerned or have questions because your product is that great! God Bless you and your staff.”
Do you have a review to share about American Medical ID?
Please get in touch, we’d love to hear your story! Or post your life story #MyIDStory.